Company Policies
Refund Policy
The Nexus Revolution Salon Business Shop DOES NOT PROVIDE REFUNDS so please choose carefully. Due to the downloadable nature of our products it is impossible to facilitate a complete return of the product therefore we are unable to offer refunds.
If for some reason the document you download is unreadable or incomplete please contact us via email explaining your situation, the document you downloaded and the invoice receipt number from your payment and we will manually email you the document once payment has been confirmed. Remember that you will need Adobe Acrobat and Microsoft Word or Excel to read most documents available on this site.
Privacy Act
Nexus Revolution abides by the Privacy Act 1988 (Cth) in dealing with its users and buyers. Those purchasing from Nexus Revolution can be assured that they are dealing with a reputable company committed to our client's security and privacy.
Reporting on Site visitations
Any visitor to the Nexus Revolution website may visit the site without revealing their identity or any personal information.
Each visitor's source IP address, date and time of visit, and pages viewed are recorded by our service provider and supplied to us as anonymous statistical data so that we may monitor and manage our website's effectiveness.
Recording Personal Information
There are times such as when you choose to purchase a template or to contact us using the forms on the Nexus Revolution website, that we will ask you to provide specific personal information, such as your name, address and your email address. We do this because we need the information to properly process your payment, respond to your enquiry or give you access to site templates.
Therefore as this is an entirely on-line based operation if you choose not to provide personally identifiable information as a part of the payment processes this makes it impossible to complete the transactions. If you wish to purchase documents and would like to arrange alternative payment please contact us.
If you do choose to provide this information, Nexus Revolution reserves the right to enter it into our databases and to use the information to send you key communications about Nexus Revolution, such as information advising you when a similar or new template is available or an updated version of the template you have purchased has been listed. This is vital to ensure that all of your documents remain up to date with government legislation if applicable.
You may opt out of this information simply by contact us.
Protecting Personal Information
Nexus Revolution is committed to protecting this privileged data from any third party. Nexus Revolution will only release information about you if we are required to do so by specific law enforcement.
Protecting Transmissions
No data transmission over the internet can be guaranteed to be 100% secure and therefore any personally identifiable information transmitted to Nexus Revolution must be at the sender's risk. However we have taken strong measures to protect this information (please see our Security information below).
Cookies
A cookie is a small piece of data which passes between the browser and server on every request. Nexus Revolution uses a cookie that contains a unique session id to enhance site performance. No personal data is ever stored in the cookie. The cookie expires when you exit your browser.
Links to other sites
This web site contains links to other sites. Nexus Revolution is not responsible for the content or the privacy practices of other web sites linked to our site.
Policy changes
Nexus Revolution reserves the right to change this policy at any time and advises readers to check this page form time to time for any changes.
Breaches of Security or Privacy or Comments
Please contact us immediately if at any time you believe the principles referred to in this privacy statement have not been followed, or if you have any comments on these statements.
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Security
Online Credit Card Transactions
To ensure a highly secure processing system for membership payments and purchasing of individual templates, Nexus Revolution has an agreement with an e-commerce provider Nexus Revolution. All transactions are encrypted using 128 bit Secure Socket Layer (SSL) architecture (dependent on browser support), and are signed using xxxx digital certificates.
Please Note: To tell if your browser supports SSL for encrypted e-commerce you should see a yellow solid key on a blue background (Netscape) or a yellow padlock (Netscape or Internet Explorer).
Please refer to Direct One's Technical and Security FAQ for further information.
Please Note: To tell if your browser supports SSL for encrypted e-commerce you should see a yellow solid key on a blue background (Netscape) or a yellow padlock (Netscape or Internet Explorer).
Please Note: Credit card details are not stored by Nexus Revolution.
Disclaimer
Unfortunately no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect personal information, Nexus Revolution cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we employ our best efforts to ensure its security. Please see our Privacy Policy for more information.
Breaches of Security or Privacy or Comments
If at any time you believe the principles referred to in this security statement have not been followed, or have any comments on these principles, please contact us immediately.
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Terms and Conditions
1. In this document:
'Nexus Revolution', 'us' and 'we' means ANROK Pty Ltd TA Nexus Revolution ACN 103 496 420; 'you' means the purchaser of our Services, including directors and relevant associated parties; 'Services' means any goods and/or services supplied by us to you pursuant to your order and any other goods and/or services supplied by us incidental to the supply of any or all of those goods and/ or services ordered; and 'Terms' means these terms and conditions, as amended from time to time by us by notice to you.
2. General
2.1 Any order we receive for Services to be supplied is deemed to be an order incorporating these Terms to the exclusion of all other terms and conditions, prior discussions, representations, understandings or agreements regarding the Services.
2.2 We may amend the Terms by written notice to you at any time.
2.3 If you place an order containing any terms and/or conditions contrary to the Terms, subsequent supply of the Services by us to you is deemed a counter offer to supply the Services by us on the Terms and such counter-offer is deemed accepted by you on your acceptance of those Services.
2.4 No order accepted by us can be cancelled by you without our written agreement. You agree to indemnify us in full against all loss (including loss of profit), costs (including labour), damages, charges and expenses) we incur as a result of cancellation.
3. Description
Any description of the Services is given by way of identification and will not constitute a contract of sale by description. Any error or omission in any sales information, quotation, invoice or other document we issue may be corrected by us at any time without any liability to us.
4. Payment
4.1 You must pay all purchase amounts prior to receiving the invoice from us. You agree to pay all amounts incurred by you or any incurred as a result of your username and/ or password (whether authorised or not).
4.2 All amounts owing and outstanding by you to us on any account whatsoever become immediately due and payable (without notice). We reserve the right to refuse to supply or re-supply, or to suspend or cease the supply of any Services (as appropriate) until all amounts owed or owing by you to us are paid to us in full in cleared funds.
4.3 You agree to pay interest on all overdue amounts at, 3% above the standard overdraft rate charged by our bankers, and any collection fees or charges (including legal fees and charges on a solicitor/ client basis) we incur in attempting to recover payment owed by you.
5. Technical advice
We assume no liability whatsoever for any technical advice, recommendation, information or assistance given, or the results obtained therefrom, all such advice being given and accepted is at your sole risk and being subject to verification by you.
6. Warranties
6.1 Subject to the provisions of the Trade Practices Act 1974 and any other relevant and applicable State and/or Commonwealth legislation (Statutory Provisions): we warrant that reasonable efforts will be made to ensure that the Services will be
(a) provided with due care and skill; and
(b) of merchantable quality.
6.2 We do not warrant that:
(a) the Services will be uninterrupted or error free;
(b) the Services will meet your requirements, other than as set out in this agreement;
6.3 You warrant that:
(a) you will conduct such tests and computer virus scanning as may be necessary to ensure that data uploaded or downloaded by you from or to our server does not contain any virus and will not corrupt the data or systems of any person in any way;
(b) you will keep secure at all times all passwords used to access and download data from our server;
(c) you are solely responsible for persons accessing this website and account and must not refer complaints or inquiries in relation thereto to us; and
(d) all information and details you have supplied to us are true and correct.
7. Liability
7.1 All conditions and warranties expressed or implied by the Statutory Provisions, law, trade, custom or usage, are expressly excluded to the maximum extent permitted by law.
7.2 We are not liable for any damage or defect (including all direct and indirect damages, losses, costs and expenses) arising after the Services have been provided and you accept that implementation is the purchasers responsibility.
7.3 Our liability for a breach of a condition or warranty implied into these Terms by the Statutory Provisions is limited to the full extent permitted by law to either of the following as determined by us in our absolute and sole discretion:
(a) the replacement of the Services or the resupply of equivalent Services;
(b) no refunds will be provided.
7.4 Any damage in excess of this will be borne by you. Our liability to any of our customers is limited to the full extent permitted by law and is limited in accordance with the above provisions.
8.Indemnity
8.1 You indemnify and keep indemnified us against all claims, suits, actions, demands, loss, costs, damage to property, expenses (including legal expenses on a full indemnity basis), judgments and awards made against us or incurred by us to the extent that such liability is caused by:
(a) your breach of the Terms;
(b) your (including your employees' and customers') acts or omissions (whether negligent or not);
(c) any material or information issued from or to you using the Services, and you acknowledge that we do not vet, review or approve any such material or information and that the Services are used at your own risk;
8.2 You indemnify, and keep indemnified, us against all claims, tort, liability and expense on account of any injury or damage except for the portion of the damage attributable to our negligence.
8.3 This clause 8 constitutes a continuing indemnity and is in addition to any other rights we may have and you agree that you have the burden of proof in respect to any alleged defect in the Services.
9. Suspension
We may from time to time suspend the Service (or any part thereof) or disconnect or deny you access to the Service to remedy any defect or failure or to improve the Service, or in any other instance we deem necessary, or if you are in breach of the Terms. You will remain liable for all charges and fees throughout any period of suspension.
10. Appointments
For the purposes of providing the Services we may appoint other persons or entities to manage or carry out certain parts of the Services on our behalf and may remove any persons or entities such appointed.
11. Procedures: You must comply with the directions and procedures we provide in regard to the use of the Services.
12. Intellectual property: You agree that nothing in these Terms transfers or assigns any intellectual property rights from us to you.
13. Currency
13.1 Exchange rates used by us as part of the Services we offer may vary from banks' and other institutions' exchange rates and you accept this as part of the Services. We do not warrant that the exchange rate we use will be the current, up to minute, exchange rate. If you require live, real time, exchange rates then the Services may not be appropriate for you.
13.2 We agree that at all times it must be stated on our website payment pages that all transactions are performed in Australian dollars and we accept full responsibility to make all of our customers aware that they will be charged an Australian dollar amount.
14. Spam
We may refuse, suspend or cancel the Services, or take any other action we deem necessary, immediately if:
(a) you, or any user of your website, have used the Services for the purposes of spamming;
(b) if any other person has used our server or the Services for the purposes of spamming;
(c) either our customers or your customers receive any spam and we need to ascertain whether the Services have been used or are involved.
15. Users
Without our prior written consent, you will not operate more than one business from a Nexus Revolution Service we provide for you. Without our prior written consent, you may not have more than one user of a manual unless we establish for you otherwise and if you do use more than one such service without our consent you will be liable to pay our standard costs for each additional site used.
16. Price and Taxes
16.1 In this clause the terms 'GST', 'supply' and 'taxable supply' have the same meaning as in A New Tax System (Goods and Services Tax) Act 1999 (Cth).
16.2 All prices and quotes provided by us are estimates only and do not constitute an agreement to supply Services in accordance with that price/ quote and are subject to alteration.
16.3 Unless expressly stated otherwise all prices are inclusive of GST. 19. Miscellaneous
17. Any right created by the Terms may only be waived in writing and signed by the party granting the waiver.
18. You may not assign any rights and/ or obligations under this agreement without our prior written consent.
19. Unless otherwise stated all references to amounts of money are references to Australian currency.
20. The Terms are governed by the laws applicable in Queensland.
21. If any part or provision of the Terms or their application to any person or circumstance is illegal or unenforceable the part or provision will be interpreted as may be necessary to ensure it is not illegal or unenforceable and if any part or provision can not be so interpreted then it will be severed from the Terms and the remaining provisions will continue in force.
22.Confidentiality You agree to keep confidential (and not disclose or use) and take all reasonable steps to ensure that your employees, agents etc keep confidential, at all times all information regarding us including without limitation our affairs, systems, procedures, strategies, customers and pricing ('Confidential Information'). The obligations of confidentiality do not apply if the Confidential Information is already in the public domain (other than as a result of a breach of this or a similar agreement) or you are required to disclose such information by any law or a court order.
23. Force majeure
We are not liable for any failure to perform or delay in performing our obligations under these Terms i*/f that failure is due to anything beyond our reasonable control that includes, without limitation, strikes, lockouts, shortages of raw materials, fuel, power, labour, transport, acts of God, fire, riot, explosion, accident, sabotage, breakdowns or machinery. A force majeure event does not affect either party's obligation to make any payment.
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